Benchmarking the best in-house IT services companies worldwide to set up the most successful operating model

Context

The client is a national investment group with more than 40 subsidiaries, among which IT services companies. In order to define its strategy with regards to IT organizations portfolio.

Approach

Primary research: Composing benchmark panel of qualified groups with associated IT subsidiaries; Profiling of each group IT subsidiary via secondary research, in order to characterize their operating modes.

Findings

Infomineo generated detailed benchmark profiles, 4 most common models, and the “Best-of-breed” operating model. What’s more, we were able to provide the transcripts of interviews with each participant, for further information and effective insight.

Impact

The client gained insights on their operating mode through an international benchmark, with focus on groups with multiple IT companies.

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