
Transforming Client Acquisition in Banking: Strategies and Target Operating Models for Digital Success
A leading global consulting firm sought to enhance its strategy for optimizing client acquisition within the rapidly evolving digital banking sector.
Our approach encompassed a deep analysis of critical frameworks, including customer journey mapping, advanced digital marketing strategies, and data-driven segmentation techniques. The result was a comprehensive report outlining Target Operating Models (TOM), optimal organizational structures, and technology-driven processes designed to accelerate digital transformation.
By delivering actionable insights and leveraging real-world case studies, we equipped the client with the strategic tools necessary to help banks navigate shifting consumer behaviors and drive measurable digital success.
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