Benchmarking and describing the pooling projects of leading African banks


A global consulting firm needed to benchmark the African banks that succeeded in mutualization.


  • Identification of an initial set of the five leading banks in Africa in terms of size and performance
  • Identification of the key areas of pooling for each bank, including: Process Rationalization, Regional hubs, Shared services, Common technical platforms, Back-office operations, Commercial stimulation, Call centers, etc.


Infomineo presents as a final product to the client: the names of the identified banks, the areas for pooling, description of the project coverage, and the data sources.


Infomineo helped the client in benchmarking the African banks that succeeded in pooling projects and the description of the areas where it has proved efficient.

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